FAQ

Should I use a national franchise like Olshan or Ram Jack, or a local contractor?

Direct answer

Local, engineer-backed contractors install the same ICC-listed pier hardware and offer the same transferable lifetime warranties, but with a Cincinnati crew that pulls the permit, coordinates the engineer, and is here for warranty service years later. That is the local alternative to the national franchises.

More detail

National franchises like Olshan and Ram Jack are legitimate and use quality, ICC-ES-evaluated pier systems. The case for a local, engineer-backed contractor is not that the hardware is different; in fact the same class of ICC-listed steel piers goes in here, with the same transferable, often lifetime, manufacturer warranties. The case is local accountability and engineer involvement. A Cincinnati-based crew knows the regional soils firsthand, the Kope Formation hillsides, the expansive clays, the neighborhoods where pre-1940 stone foundations are common, and quotes against that local knowledge rather than a national template. We coordinate a licensed Professional Engineer to produce a stamped report, the crew pulls the local permit, and when warranty service is needed five or ten years out, the same local company answers the phone rather than a regional dispatch center. Pricing is often more competitive too, because a local operator carries less franchise overhead and marketing cost loaded into every job. We are transparent that the franchises do solid work; the honest pitch is that you can get the same engineered system and the same warranty from a local team that is invested in the regional reputation and reachable for the life of the repair. As with any structural contractor, the things to verify are identical regardless of who you call: a licensed engineer's involvement, ICC-ES-listed hardware, a transferable written warranty, proof of license and insurance, and a fixed written scope and price before work begins.

Authoritative sources

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